FREQUENTLY ASKED QUESTIONS:

 

  • HOW DO I MEASURE MY KITCHEN?

WE REQUIRE A QUICK SKETCH OF YOUR JOB MEASUREMENT IN ORDER TO PROVIDE YOU WITH AN ESTIMATED QUOTE.

 

  • WHAT IS INCLUDED IN THE PRICE PER SQUARE FOOT?

PRICES INCLUDE MEASURE, FABRICATION, AND INSTALLATION OF GRANITE, ALONG WITH FOUR STANDARD EDGES.

  

  • WHAT EDGES ARE INCLUDED?

FOUR EDGES ARE INCLUDED IN OUR PRICING.  YOU MAY CLICK HERE TO VIEW ALL EDGE PROFILES.

 

  • WHAT DO I USE TO CLEAN MY GRANITE?

WE RECOMMEND THE FOLLOWING PRODUCT.

 

  • DO YOU PROVIDE PLUMBING SERVICES?

WE CAN PROVIDE PLUMBING AT AN ADDITIONAL SERVICE FEE, AND WE REQUIRE A PRIOR APPOINTMENT TO BE SCHEDULED BEFORE INSTALLATION OF COUNTERTOPS.

 

  • HOW OFTEN DO I HAVE TO SEAL MY COUNTERTOPS?

DEPENDING ON THE TYPE OF STONE USED, SEALING PERIODS CAN VARY.  USUALLY WE RECOMMEND EVERY FIVE YEARS.

 

  • WHAT ARE THE AREAS OF SERVICE YOU COVER?

OUR PRICES INCLUDE TRAVELING WITHIN A 50 MILE RADIUS FROM BOTH OUR COLUMBIA AND CHARLOTTE OFFICES.  WE DO TRAVEL BEYOND THAT AREA FOR AN ADDITIONAL TRIP FEE.

 

  • CAN I VIEW SLABS WHEN I VISIT YOUR LOCATIONS?

YOU MAY VIEW THE SLABS THAT ARE CURRENTLY VISIBLE IN OUR GRANITE YARD AND WAREHOUSE.  ANY HIDDEN SLABS REQUIRE AN APPOINTMENT TO HAVE THEM MOVED.

 

  • WHAT IS YOUR POLICY ON TEARING OUT MY EXISTING COUNTERTOPS?

WE DO TEAROUTS, DEPENDING ON THE TOTAL SQUAREFOOTAGE, PRICE WILL VARY.

 

  • ​CAN I PUT GRANITE ON TOP OF MY EXISTING COUNTERTOPS?

NO, WE REQUIRE REMOVAL OF ALL EXISTING COUNTERTOPS BEFORE WE INSTALL.

 

 

 

 

 

 

 

© 2019 by Real Value Inc.                       

                                                                 

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